Privacy Policy
Last Updated: May 2026
Welcome to EMPIRE . We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.
When you visit our website and use any of our services (such as browsing products or filling out a contact/suggestion form), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you fill out a suggestion form (e.g., “Confused Between Gas or Electric?”), or when you contact us directly.
The personal information we collect may include:
Contact Data: Name, phone number, email address, and shipping address.
Inquiry Data: Information regarding your household needs, family size, gas/electricity availability, and product preferences that you share via our contact or consultation forms.
2. How We Use Your Information
We use the personal information collected via our website for a variety of business purposes, including:
To Provide Product Suggestions: To analyze your requirements and recommend the most suitable gas or electric water heater, or kitchen hood.
To Respond to Inquiries: To answer your questions, resolve issues, or provide customer support.
To Process Orders: If applicable, to fulfill and manage your purchases, orders, payments, and deliveries.
To Improve Our Services: To optimize our website layout, product range, and marketing strategies based on customer preferences.
3. Data Protection & Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal details.
Your data is stored securely and is only accessible by a limited number of authorized personnel who have special access rights to such systems.
We never sell, trade, or rent your personal identification information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to analyze website traffic, remember your preferences, and improve your overall browsing experience. You can choose to disable cookies through your individual browser settings, though this may affect the functionality of certain sections of our website.
5. Third-Party Disclosures
We do not share your information with outside parties except trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as delivery/courier partners), so long as those parties agree to keep this information confidential.
6. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted directly on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions, suggestions, or concerns regarding this Privacy Policy, please feel free to reach out to us:
Email: support@empirehomepk.com
Phone: 0320 600 1130
Address: First Floor Bhutta Center Gujranwala
